Services | APS Packaging

Customer Service

Advance Paper Systems has highly trained customer service agents prepared to answer your questions regarding stock and custom packaging. APS offers polite, diligent, and knowledgeable representatives to ensure customer satisfaction.

By providing this complimentary service, we streamline the process for our customers, giving them more time to dedicate to their own daily business needs.

It is our passion to make our customers a priority. Our customer service representatives are available from 7:30 am to 5:00 pm daily (Pacific Time Zone). Orders can be placed over the phone, by fax, or via email to give customers flexibility within their standard day-to-day operating procedures. If you have any questions about your order or would like to find out more information about our products, do not hesitate to contact us. We look forward to serving you.

Delivery Service

Advance Paper Systems operates and maintains its own fleet of delivery trucks prepared for our customers’ needs. Our next day complete delivery service is an industry model. For customers who are not local to us, we do offer UPS shipping.

We also offer a true “Just-In-Time” delivery service. At APS, we make a careful and conscious effort to serve our customers and their unique needs. Our ability to expedite shipping orders has separated APS from comparable brands as the leader in service excellence.

Customers are also able to will-call any products upon request. Will-called items that are in stock will be ready for pick up the same day you order it.

Quality Products

Quality product is the cornerstone by which APS serves our customers. We carefully qualify any prospective suppliers to ensure our customers a superior product. APS has a quality team that collectively evaluates all products and their market functionality.

All machinery that we provide to our customers has had a proven track record of reliability and cost-efficiency. In the case that maintenance is required, APS can help you diagnose the problem as well as fix it. We stand by all machinery sold to our customers. This constant testing approach keeps APS at the forefront of product superiority. Our quality team also negotiates with vendors to reduce costs to provide to our customers the best products available. APS recognizes that only by offering a complete package of services can we provide our customers with a truly exceptional experience.

Sales Professionalism

Advance Paper Systems has sales professionals with a thorough understanding of industrial packaging. APS sales personnel possess an extensive comprehension of their own customers and their individual needs. We strive to provide our customers with all of the help that they require.

Our sales professionals are trained to assist customers with their complete packaging requirements. We seek to provide a customized experience for each of our customers, helping answer questions that arise from every unique need. From custom-designed packaging to stock shipping containers, we give our customers all the tools they need to fulfill their packaging requirements. Our team is also equipped to guide our customers to find the most economical way to ship their products.

Custom Packaging

Do you have specific shipping requirements that standard packaging can’t solve? Our expert designers and engineers can create custom packaging to work for your unique products. APS can customize everything from foam and boxes to labels and inserts to suit almost any need, big or small.

Advance Paper Systems offers a wide range of custom packaging products from corrugated boxes to die-cut foam. We offer specific solutions to support your varied packaging needs. We also provide many different branding services in addition to logistics consulting, helping ensure you receive the exact product specifications you require. Our support extends from product inception until it arrives at your dock. Contact us today for personalized assistance.

Need a quote for custom packaging? Contact us to discuss your custom packaging needs. One of our qualified sales representatives will reply within 24 hours.