Only stock items may be returned, we do not offer a return policy for any custom product. Stock items have a 5 day + 25% restocking fee policy. All items considered for returns must be shipped back from the consumer to APS. APS is not responsible for any freight or shipping charges in regards to returns. All stock products MUST be reviewed before any credit will be given. Please contact us at (408) 286-7770 with any additional questions.